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Return and Exchange Policy


Return and Exchange Policy:

We must receive your return within 15 days of your order date to be eligible for a refund or exchange. Any returns or exchanges sent after this period will be denied. If items are sent back past the return policy period, the customer is responsible for return postage.

To be eligible for a return, your item must be unused and in the same condition that you received it. Returns must be scent free, unworn, unwashed, with all tags attached. It must also be in the original packaging. Please include your package slip with the return.
To complete your return, we require a receipt or proof of purchase.

NON-RETURNABLE ITEMS: The following items are non-returnable. Thank you for understanding.  
*All accessories
*All sale items

Exchanges:
If you wish to exchange your item for another size, you must return your unwanted item back to us within 15 days of your order date. After we receive, inspect and approve your item, we will issue a refund to your original form of payment. You may then place an order for the desired size.

Return Address:
All return products should be sent to:
1-29-1 Chitosedai #216, Setegaya-ku, Tokyo, Japan 157-0071 

If you have any question, contact us at info@gobiboutique.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the shipping cost will be deducted from your refund.